Compliance & Privacy Policy

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    Compliance

    YES Utility operates as a business energy consultancy and is not an energy supplier.

    We act as an intermediary between UK businesses and licensed energy suppliers, providing market comparisons and contract support based on information available at the time of quotation.

    All information provided is clear, fair, and non-misleading. Clients are under no obligation to proceed with any recommendation and are free to make their own decisions.

    YES Utility is committed to ethical conduct, transparency, and best practice in line with UK regulatory expectations.

    Privacy Policy

    At YES Utility, your privacy matters. We only collect and use personal data when it’s necessary and we always handle it responsibly. We collect only what we need, use it fairly, protect it properly, and respect your rights.

    What information we collect

    When you contact us or request a quote, we may collect:

    • Your name and business name
    • Email address and phone number
    • Basic business energy details (such as current supplier or renewal timing)

    When you visit our website, we may also collect limited technical data like your IP address and browser type to help improve site performance.

    How we use your information

    We use your information to:

    • Respond to enquiries and requests
    • Review your business energy options
    • Provide quotations and support
    • Communicate with you about our services

    We do not sell your data to third parties.

    Who we share your data with

    We only share your information when necessary, such as with:

    • Licensed UK energy suppliers (for quotes or contract support)
    • Trusted service providers who help us operate our business

    All third parties must protect your data and follow UK data protection laws.

    How we keep your data safe

    We use secure systems, encrypted connections, and restricted access to protect your information. Data is only kept for as long as it’s needed.

    Your rights

    You have the right to:

    • Access your data
    • Ask for corrections
    • Request deletion (where applicable)
    • Withdraw consent at any time

    You can contact us by writing if you want to exercise any of these rights.

    Questions or complaints

    If you have concerns about how your data is handled, you can contact us directly. You also have the right to complain to the UK regulator, the Information Commissioner’s Office.