Compliant
YES Utility aim to address any concerns or issues you may have regarding our services. Our team is committed to resolving all complaints in line with industry regulations and standards. We aim to get back to you within 72 hours
Resolving Complaints Efficiently
At YES Utility, we take customer complaints seriously and strive to resolve them efficiently. Our process is in line with OFGEM and Ombudsman guidelines, ensuring a fair and transparent resolution for all parties involved.
Dedicated Account Manager
When you register a complaint with us, you will be assigned a dedicated account manager who will personally handle your case. Our team of experts will work tirelessly to address your concerns and provide a satisfactory resolution.
Customer Satisfaction Guaranteed
Our top priority is customer satisfaction. We aim to not only resolve complaints promptly but also ensure that you are satisfied with the outcome. Trust YES Utility to handle your complaints with professionalism and care.
Have a complaint or issue? Contact us today!
Our dedicated account managers are here to help resolve any issues you may have. Contact us now for assistance.