Frequently Asked Questions
Welcome to the Frequently Asked Questions page of YES Utility. Here you will find answers to common queries about our services as a Sustainability Energy Consultant UK.
What does an energy third-party provider (TPI) do?
A TPI, or energy broker, helps businesses find the best energy deals by comparing prices from multiple suppliers. We negotiate contracts, manage supplier relationships, and provide expert advice to help businesses save on energy costs.
What services does YES Utility offer?
YES Utility provides Energy Audit, Renewable Energy Solutions, and Energy Efficiency Consultation services tailored for SMEs.
Where is YES Utility based
Yes, YES Utility is based and located in United Kingdom, and serves businesses in the area with energy consultancy services.
How can YES Utility help my business save on energy costs?
We analyze your energy usage, compare multiple suppliers, and negotiate better rates on your behalf. We also identify opportunities for efficiency savings and recommend cost-effective energy solutions.
We offer independent advice, green options, and end-to-end support to ensure transparency, efficiency, and sustainability in securing the best energy deals hassle-free.
What makes YES Utility unique?
We provide tailored, cost-saving energy solutions for SMEs with a focus on independent advice and green options for sustainable energy practices.
Does YES Utility offer renewable energy solutions?
Yes, we provide renewable energy solutions as part of our services to help businesses reduce their carbon footprint and adopt sustainable practices.
What are the benefits of using YES Utility as an energy consultant?
By choosing YES Utility, businesses can benefit from cost-saving solutions, green energy options, and expert support to navigate the energy market effectively.
How can I contact YES Utility for more information?
You can reach out to YES Utility through the contact form on our website or by calling our office during business hours.
Can YES Utility help with energy efficiency improvements?
Absolutely, we offer energy efficiency consultation to help businesses identify and implement measures to reduce energy consumption and costs.
How does YES Utility ensure transparency in its energy solutions?
We provide clear and detailed information to our clients, guiding them through the process of choosing the best energy deals that align with their sustainability goals.
What’s the difference between a TPI and an energy supplier?
A TPI (like YES Utility) acts as a middleman between your business and energy suppliers. We help you find and secure the best deal, but we do not supply the energy ourselves. Suppliers generate and deliver the energy, while we help you choose the right one.
Is using a TPI more expensive than going directly to a supplier?
No. In fact, using a TPI can save you money because we have access to exclusive deals and can negotiate better rates than what’s publicly available
Do you work with all energy suppliers, or just a few?
We work with a wide range of trusted energy suppliers, ensuring we can offer multiple options and find the best fit for your business needs.
How do you ensure I get the best energy deal?
We use market insights, pricing comparisons, and our strong supplier relationships to find competitive rates tailored to your business.
Can you help businesses of all sizes, or only SMEs?
We primarily focus on SMEs but also assist larger businesses with multi-site contracts and energy efficiency strategies.
How do YES Utility get paid?
We earn either through supplier commissions (built into the rates we negotiate)
Can you guarantee the lowest energy prices?
We strive to secure the most competitive rates available, but prices fluctuate due to market conditions. However, we ensure you receive the best possible deal for your business at the time of signing.
What’s the difference between a fixed and variable energy tariff?
- Fixed tariff: Your unit rate stays the same for the duration of your contract.
- Variable tariff: Your unit rate fluctuates based on market conditions. Fixed tariffs provide stability, while variable tariffs may offer savings if market prices drop.
How long should I lock in my energy contract?
This depends on market conditions and your business needs. Longer contracts (2-5 years) provide price stability, while shorter contracts (1 year) offer more flexibility.
Can you help with negotiating better contract terms with my supplier?
Yes, we negotiate contract terms to ensure they align with your business needs, including pricing, flexibility, and exit conditions.
How does the switching process work?
We handle everything, from comparing rates to managing the switch. Once you agree to a contract, we coordinate with your new and old suppliers to ensure a seamless transition.
Will switching energy suppliers cause any disruption to my business?
No. Energy supply remains uninterrupted during the switch—only your billing and contract details change.
How long does it take to switch energy suppliers?
The switching process typically takes between 2-6 weeks, depending on your supplier and contract terms.
Can you help with multiple energy sites under one contract?
Yes, we specialize in multi-site energy contracts, consolidating your bills for easier management and potential cost savings.
What happens if my current supplier offers me a better deal?
We will review their offer and advise if it’s the best option or if we can secure an even better deal elsewhere.
Can you help businesses that are in a contract they want to exit?
Yes, we assess contract terms and advise on early exit penalties, renewal options, or strategies to minimize costs.
Can you help resolve billing errors with my supplier?
Yes, we review your bills for discrepancies and work with suppliers to correct any errors.
How do I know if I’m being overcharged on my energy bill?
We conduct a bill validation audit, checking your rates and usage against your contract to identify overcharges.
Do you offer bill validation services?
Yes, we analyze past and current bills to ensure accuracy and prevent overpayments.
Can you help with energy back-billing disputes?
Yes, we assist businesses in negotiating fair resolutions for back-billing issues, ensuring compliance with industry regulations.
Do you offer green energy tariffs?
Yes, we work with suppliers that provide 100% renewable energy options.
Can you help my business reduce its carbon footprint?
Absolutely. We recommend energy-efficient strategies, renewable tariffs, and sustainability initiatives.
What are the benefits of switching to renewable energy?
Benefits include lower carbon emissions, enhanced corporate social responsibility, and potential long-term cost savings
Are green energy tariffs more expensive than standard tariffs?
Not necessarily. Many renewable tariffs are now competitively priced compared to traditional energy options.
What happens if my supplier goes out of business?
Your energy supply won’t be affected. Ofgem will assign a new supplier, and we’ll help you transition smoothly.
Can you help if my business is in debt with an energy supplier?
Yes, we can negotiate repayment plans and explore alternative contract options to reduce financial strain.
Do you provide ongoing contract management?
Yes, we offer continuous support, monitoring contract renewals, market prices, and cost-saving opportunities.
Do you offer energy efficiency audits?
Yes, we provide energy audits to identify wastage and recommend solutions to improve efficiency and reduce costs.
Contact Us for Tailored Energy Solutions
Get in touch with YES Utility today to discuss how we can help your business save on energy costs and become more sustainable.